Organizations
Every user gets a personal organization automatically at signup. You can also create team organizations to collaborate with others. Team organizations share a single billing account, repository configuration, and integration setup. All sessions and automations within an org are visible to its members.Roles
Each member has a role that determines what they can do:| Role | Permissions |
|---|---|
| Owner | Full control. Manage billing, team, integrations, and all settings. |
| Admin | Manage integrations, billing, and team members. Cannot transfer ownership. |
| Member | Use all features, view sessions, assign work to agents. Cannot manage billing or team settings. |
Every organization has exactly one owner. Ownership cannot be changed through the UI.
Inviting Teammates
To invite someone to your organization:
Invitations expire after 7 days. If an invitation expires, you can send a new one.
Domain Suggestions
When a user signs up with an email address that matches your organization’s allowed domain (e.g.,@yourcompany.com), they may see a suggestion to join your organization.
This makes it easy for teammates to find and join the right org without needing a direct invitation.
